Wolf of the Willows are a family-run brewery with a welcoming and community-minded home in Mordialloc.
If you'd like to help run it, they want to hear from you.
Job Description: Taproom Leader
If you're looking to take the next step in your hospo career then this is the role for you. This is more than just serving a few beers. You have the chance to make real difference to a passionate local community, lead a dedicated and loyal team, and progress your career and personal growth.
Our taproom is an extension of who we are. We love sharing a beer with people, being part of their lives, and them being part of ours. We love to make connections with the local community and be part of their celebrations and milestones. We constantly strive to create a safe, inclusive and fun environment. We welcome all people (and their four legged friends) and aim create a space where people, both staff and customers, feel at ease and part of something.
We are seeking an experienced and passionate hospitality leader. As the Taproom Manager, you will be responsible for the day-to-day running of the Taproom. A full-time role, you will be hands-on during service for four days per week plus one day dedicated to administrative and planning tasks.
About Wolf of the Willows:
Est. 2014, Wolf of the Willows are a proudly independent, family owned brewing company, located in the Bayside suburb of Mordialloc VIC, Australia. We have a passion for producing small batch, handcrafted, independent, modern ales, from easy drinking pale ales, barrel aged beauties to thirst quenching hard seltzers.
Responsibilities:
- Recruit, train, manage, and genuinely inspire staff. Create and maintain rosters and labour forecasts, and of course lead by example.
- Manage setup, operation, and pack down of the venue.
- Control operational costs; including (but not limited to) cost of goods and wage costs.
- Build strong connections with the local community and regular guests, fostering customer loyalty and customer satisfaction.
- Liaise with, manage and plan bookings, including large-scale functions (up to 150 guests).
- Supervise event operations, functions, parties, and special events.
- Promote the brewery and events through various channels (eg social media), engaging with the community and increasing patronage.
- Collaborate with the marketing team to develop effective local area marketing strategies.
Qualifications and Skills:
- Proven leadership and team management skills in the hospitality industry.
- Passion for the food and beverage industry.
- Track record of increasing venue revenue and performance.
- Strong knowledge of craft beer and the brewing processes.
- Previous experience in the hospitality or craft brewing industry is highly desirable.
- Excellent organisational abilities and event management skills.
- Exceptional customer service and interpersonal skills.
- Proficiency in POS systems and social media platforms.
- Current Responsible Service of Alcohol (RSA) certificate.
Benefits:
We offer a competitive salary package along with several benefits, including discounts on beer and food, genuine career and personal growth opportunities and a supportive and vibrant work culture.
Company Culture:
We value people. We have a collaborative and close-knit team that are passionate about the brand and the venue. We value work/life balance, support creativity and innovation, and provide a supportive work environment that encourages personal growth.
Application Process:
This position is full-time basis. Submit a cover letter and your resume to bar@wolfofthewillows.com.au telling us how you’d knock this out of the park.
If you really want this job and have read the ad properly, show us by actually writing a cover letter - is a reflection of how you'll do in the role ;-)
